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FAQs

CAN I RECEIVE MY PRODUCT FASTER?

Most of the items we sell are ready to ship! However some items like our pin boards are custom to you so do take longer to make. You can review our shipping page to see more or feel to contact us if you feel you need your item sooner than listed. 
Note: delivery can be affected by holidays or inclement weather.

WHAT ARE YOUR ITEMS MADE OUT OF?

While materials do vary per item the root of our company is 3D Printing and we primarily use PLA plastic to make items like our straw toppers and pinboards. If you didn't know PLA is a vegetable based, fully biodegradable, polymer consisting of renewable raw materials. In short, it's a durable plastic that is good for the planet! 

DO YOU OFFER RETURNS AND EXCHANGES?

We don't accept returns, exchanges, or cancellations but please contact us if you have any problems with your order.

    DO YOU ACCEPT CUSTOM ORDERS OR BULK ORDERS?

    While we rarely have the capacity to take on custom orders these days feel free to reach out and we will see if we can accommodate you. For large or bulk orders we love it! Just send us an email and we can get you a quote! 

    DO YOU GUYS HAVE A BRAND AMBASSADOR PROGRAM?

    As of right now we are currently working with content creators (bloggers, Instagrams, ect.) who are on-brand with our demographic. 
    If you're interested in collaborating together please email us at destinationvacationdesign@gmail.com